Standard shipping costs are $ 9.99 for all orders from Canada.
For orders from outside of Canada, the rate is calculated automatically via Canada Post.
All orders are dispatched between 1 and 3 business days from the date of purchase.
* Please note that there may be a longer delivery time during high sales periods like Boxing Day and Christmas *
Returns & Exchanges
Being 100% handcrafted, there may be small variations in appearance, colors and odors in our candles.
We have a 10 day return policy upon receipt of your package.To be eligible, your candle must be in the same conditions as the one received, unused and in its original packaging.The shipping costs associated with your return are the responsibility of the customer.For any request or question regarding your order, please contact us at firstname.lastname@example.org.
We do not offer refunds for a change of mind or for a used product.
Can I pick up my package in person?
At this time, we do not have a pickup option available.
Why does my candle look different after I light it?
This sometimes strange look of the wax is completely normal and does not affect the performance of your candle.This is a classic result of using natural soy wax without preservatives :)